My order status/Tracking Info ?

To know your order status click here

I have a question about an item, how to contact  you?

At the bottom of every item detail page, you can ask your questions using comments section or write/call to customer service using this page

Are all Items New ?

All items sold on our website and delivered with Bill. We don't sell used items.

What Warranty on the Items ?

Almost all the items sold on our website are covered with manufacturer warranty, you can find warranty period information on each item page

I'm facing error while placing order through card payment ?

Normally, you would encounter errors if cookies are not enabled on your computer system. If you are unable to enable cookies just call us we would be able to assist you in enabling it. In non customer service hours just send an email to us with your preferred call back time  and we would call you.

Customer service contact number ?

040-64533307 click here for more information about customer service

How about Payment Transaction Security ?

Our Payment Gateway EBS is among the very few service providers who have completed the PCI DSS 1.1 Compliance, which makes it one of the most secure payment gateways in the world. EBS  uses  Verisign, the world's best and most trust worthy Net Authentication Agency.  Hacker Safe Secure Certificate ensure daily testing for online security.

Do you deliver on Sunday ?

Yes, we deliver on Sunday only in Hyderabad. For other parts of the country it depends on individual courier companies. Normally, courier companies do not deliver on sunday and National Holidays.

Customer service support hours ?

Our Phone customer service is available from 9 am to 10 pm ( Monday to Satuday) and 10am to 5pm on Sunday. You can also email us anytime and we will reply within hours.

Is Cash on Delivery payment method available ?

Yes, Cash on Delivery is available, please go ahead and place the order. If incase the Cash on delivery is not available at your address, we would contact you through email or phone.

Can i contact you for an item which is not listed on the site ?

Yes, you can contact us and we may arrange your desired item.

Will my order ship as as soon as i place the order with card payment ?

Very Few or Rare card payment orders may go through manual verification from the payment gateway and it may take upto 2 business days for this process to be completed.

Why you don't sell Spy Pen Cameras, Sauna Belts...etc  which are often sold on internet everywhere and advertised on Television shopping channels?

All of these items get defective very soon and no Branded companies offer these and in practice there is absolutely no warranty on these products though the claims are made and customer needs to throw the item in the garbage. We don't want to sell one product and lose a customer permanently.

I've a Business Proposal, how can i contact you. ?

All Business proposal should be submitted by using this page.

Do you spam my inbox after getting my contact information ?

We hate spam as much as you do. We never promotion emails to customers who do not subscribe to our subscriptions. We can confirm that we have not sent a single email to anyone who is not subscribed and also we never make telemarketing calls.

Why your domain name is Hydshop.in ?

Hydshop.in just specifies it is a Hyderabad based online shopping website but we deliver our products all over India. We have many other website names through which you can reach our website like www.indiaonlineshopping.in, www.hyderabadshop.in (Hyderabad shop) 

For any question not covered here contact us using the form below or from the comments section of any item detail page. We normally reply to emails within 100 minutes

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